Shipping Policy

Last Updated: [09/09/2025]

We work hard to ensure your order is handled with care and shipped securely. Please review our shipping terms below before placing your order.

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1. Processing Time

• Orders are typically processed and shipped within [7 business days] after payment is received.

• Processing times may be longer during holidays, sales, or high-volume periods.

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2. Shipping Methods & Costs

• Shipping methods and costs are calculated at checkout based on your delivery address and order size.

• Tracking information will be provided once your order has shipped.

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3. Delivery Address

• Orders will be shipped to the address provided at checkout.

• We are not responsible for incorrect or incomplete addresses entered by the customer. Please double-check your information before completing your purchase.

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4. Risk of Loss

• Once an order is handed over to the shipping carrier, risk of loss or damage passes to the customer.

• If an order is lost, delayed, or damaged in transit, customers must file a claim directly with the shipping carrier.

• We will provide reasonable assistance (such as documentation) to help with a carrier claim but are not responsible for the outcome.

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5. Damaged Packages

• If your package arrives visibly damaged, please document it with photos before opening.

• Contact us at [your contact email] within 48 hours of delivery with photos of the damage. We will assist you in filing a carrier claim.

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6. International Shipping

• [If applicable] Customers outside Puerto Rico/United States are responsible for any customs duties, taxes, or import fees.

• We are not responsible for delays caused by customs or international shipping carriers.

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7. Final Notes

• All sales are final. We do not accept returns or offer refunds for issues related to shipping once the package has been transferred to the carrier.

• By placing an order, you agree to this Shipping Policy and acknowledge that risk of loss passes to you once the order is shipped.